Region Tier Policy
When you purchase a region from Discovery Grid you are leasing server space for a given amount of
virtual space, prim equivalents, and the services to support the region. Each payment (also called tier)
is monthly, payable in full, is nonrefundable, and commits one month of our services to you. Presently
only Paypal payments are accepted.
Your first monthly tier payment is due upon region purchase (it is part of the purchase process). Thereafter,
you agree to pay a monthly tier which is due on one of four billing cycles.
The billing cycles are on the 1st, 8th, 15th, and 22nd of the month.
The 2nd payment is due the next month, but it will be moved to the billing cycle on or after the date the region is created.
Thereafter your tier is due the same day of each month.
For example, if your region was purchased on the 5th of the month and we created it on the 7th, the next tier will be billed
on the 8th of the following month. If your region was created on the 24th of the month the next
tier will become due on the 1st of the following month.
The automated billing system will send your avatar a courtesy reminder instant message 4 to 7 days
before the bill is due. If you are not online when the message is sent, the reminder is sent to
your avatar account's email address. Note that you always are responsible to pay your tier on
time even if the reminder does not get to you.
You may pay ahead by up to 3 months. These payments are applied as a credit to your avatar account. When tier is due
the accounting software first draws from your avatar account credit. If insufficient credit is present, you will be billed for the remaining
Relinquishing a Region
Should you choose to relinquish owning a region, login in to the Discovery Grid WEB site, and notify us via a support ticket.
Give us the region name and the termination date. Please do so at least 7 days before the next billing cycle.
There are no refunds given, partial or otherwise, for the month. Any unused prepaid region tier credits will be refunded to you.
The unpaid credit refund is sent ONLY to original payment source.
If your bill is overdue by 3 days, you will be sent an overdue reminder notice. Please pay within 7 days of the due date.
If the bill is overdue by 7 days, your region will be shut down and archived. It will not be
accessible until the overdue tier payment has been made and a restoration fee of $10 is paid.
Paying the overdue tier and restoration fee will start your region and restore your region contents if the archived
contents exist in our backups. We cannot guarantee the region will be placed in the same location if
another region has been placed there in the interim.
Acceptance of the Discovery Grid Terms of Service
When you log into or visit the grid via any method, you agree to all of the terms of service.