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File a Support Ticket
Need help with something? Check out our articles in the knowledge base. If you still need help, fill out the form below to file a support ticket. Enter a subject that best describes your problem and tell us what happened. Click on the (Submit Ticket) button to send it to our concierge staff. We’ll notify you by IM and offline email.
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If you file without logging in, your ticket will treated as a login or entry problem. Local residents, please enter your avatar name and email address (so that we can get back to you). Hypergrid visitors, please enter your avatar name @ home grid name (URI), and email address. Click on the (Submit Ticket) button to file your support ticket to our concierge staff.